Steve Ritchie Papa Johns is the man currently serving Papa John’s as its chief executive officer, and, quite recently, he has initiated something called a “listening tour.” This is an event during which he will visit many of the company’s restaurants throughout the nation and listen to any feedback that thee people have for him in an attempt to make progress. This will be a great step in moving the brand in a better direction, and he has many plans for the future as well, including a community outreach initiative and helping to create franchises owned by minority individuals.
When Mr. Steve Ritchie (@stevemritchie) first embarked on the ever important tour, the first cities that he made his way too were Atlanta, Los Angeles, Detroit, Dallas and Chicago. The people who serve the company at individual branches, he believes, are the true reason that Papa John’s functions and center of the company’s operations. Some of the conversations that Mr. Ritchie had with these aforementioned individuals were not so easy, but they were certainly necessary in order to further the organization’s goal.
In addition to all of this, he was delighted to discover that the organization’s teams were just as dedicated as he was to moving forward with the goals of the leaders of Papa John’s. It is important to him that everyone understands their individual significance with the company, seeing it as a collective entity rather that something meant only to serve those higher up. Managers, drivers, cooks and the customers of the local communities are all equally important in making the franchise a true success.
At the end of it all Papa John’s leader, Steve Ritchie, understands that teamwork is rudimentary to a business’s success, and acknowledging the needs and issues that arise through actively sought-after feedback is a great way to help the company find the right balance of monetary profit and community recognition and respect. Building a better team and a well-respected brand is now of the utmost importance to both Ritchie and the whole of Papa John’s.