Deirdre Baggot has spent her entire professional career in the healthcare industry. She has a bachelor’s degree in nursing, a master’s degree in business administration, and she has a Ph.D. She spent ten years working for Northwestern Memorial Hospital and the University of Michigan Health System before embarking on a consulting career with The Camden Group. When G.E. acquired The Camden Group, she was asked to help build a consulting practice that focused on improving health care billing practices. This led her to become a pioneer in bundled payments and other developments in healthcare industry payment reform. Find out more about Baggot at Beckers Hospital Review
In an interview with Ideamensch.com, Deirdre Baggot discussed her experience as an entrepreneur in the healthcare industry. The most important aspect of her typical day is having a checklist. She developed using a daily checklist while working as a new nurse at Northwestern Memorial Hospital. This helped her to provide optimal care for her patients while keeping her from over-testing and providing excessive treatment than what her patients needed. As a consultant, using checklists helps her to prioritize her work, schedule important meetings, and keep deadlines. Checklists help her to avoid attending meetings that she feels are not productive.
One thing that Deirdre Baggot would like to see happen is for patients to take a more active role in their health care. She wants patients to become healthcare consumers and take more control of their healthcare needs. She believes this will cut down on medical errors, which is the third leading cause of death in the U.S. Patients as health care consumers are part of the overall transformation that she believes needs to happen. The healthcare industry is full of waste and duplication, and more healthcare industry professionals need to find ways to solve problems that will enable patients to take better care of themselves.